Privacy Policy

Data protection declaration

General information

Below we inform you about the collection of personal data when using our website.
The term “personal data” means all data that are personally identifiable to you. This includes, for example, name, address, e-mail addresses, user behavior. With regard to the other terms, in particular the terms “processing” and “consent”, we refer to the legal definitions of data protection law.
We process personal data only to the extent necessary to provide a functional website and the content and services offered by us. The processing of personal data is only carried out regularly if you have given us your consent or if processing is permitted by legal regulations.
Your personal data will be deleted or blocked as soon as the purpose of storage ceases to apply. Furthermore, data may be stored if this has been provided for by national or European regulations to which we are subject. In this case, the data will be blocked or deleted when the storage period defined in the respective regulations has expired. The latter does not apply if further storage of the data is required for the conclusion or fulfilment of a contract.
To the extent that we make use of contracted service providers for individual functions of our website or would like to use your data for advertising purposes, we will inform you in detail about the respective processes below.

Responsible authority

Responsible authority within the meaning of § 3 VII Bundesdatenschutzgesetz (“BDSG”) and service provider within the meaning of § 13 Telemediengesetz (“TMG”):
Cocon GmbH
Residenz Straße 27
80333 Munich
E-mail: info@cocon.de
Phone: 089 21 21 75 – 0
Fax: 089 21 21 75 – 21

Data Protection Officer: Jens Buss

You can find further details about the responsible authority in our legal notice.

Your rights

You have the following rights towards us with regard to personal data concerning you:

  • the right to information,
  • the right to rectification and deletion,
  • the right to restrict processing,
  • the right to object to the processing,
  • the right to data transferability.

You also have the right to complain to a data protection supervisory authority about our processing of your personal data.

Processing of personal data for informational use of our website

If you access our website without registering or otherwise providing us with information (“informational use”), we only collect the personal data that your web browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to enable you to view our website and to ensure its stability and security:

  • IP address
  • Date and time of the request
  • Time zone difference to GMT
  • Content of the website
  • Access status (HTTP status)
  • transferred data volume
  • Website from which you accessed our website
  • browser
  • operating system
  • Language and version of the browser

The aforementioned data is also stored in so-called log files on our servers. This data is not stored together with other personal data of yours. The collection and temporary storage of the IP address is necessary to enable the display of our website on your terminal device. For this purpose, your IP address must be stored for the duration of your visit to our website. The storage in log files serves to ensure the functionality and optimisation of our website and to ensure the security of our information technology systems. This data is not evaluated for marketing purposes.

Our legitimate interest in data processing lies in the above purposes.

The above data for the provision of our website will be deleted when the respective session has ended. The collection of the above data for the provision of our website and the storage of this data in log files is absolutely necessary for the operation of our website. There is no possibility of objection.

Processing of personal data by cookies

We use so-called cookies on our website. Cookies are small text files that are stored on the storage medium of your terminal device, for example on a hard drive, and through which certain information is transferred to us as the location that sets the cookie. Cookies cannot run programs or transmit viruses to your end device. This website uses the following types of cookies, the scope and functionality of which are explained below.

Cookies that are stored in your web browser:
Transient cookies: These cookies are automatically deleted when you close your web browser. These include in particular session cookies. These store a so-called session ID, which can be used to assign various requests of your web browser to the shared session. This allows your device to be recognized when you return to our website. Session cookies are deleted as soon as you log out or close your web browser.

Persistent cookies:
These cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete these cookies in your web browser settings at any time.

The processing of personal data by the above cookies is used to make our website more user-friendly and effective for you. Some functions of our website cannot be offered without the use of these cookies. In particular, some functions of our website require that your web browser can still be identified after a page change. The data processed by cookies, which are necessary for the provision of the functions of our website, are not used to create user profiles. If cookies are used for analytical purposes, they serve to improve the quality and user-friendliness of our website, its contents and functions. They enable us to understand how the website, which functions and how often they are used. This enables us to continuously optimize our offer.

Our legitimate interest in data processing lies in the above purposes.

The above cookies are stored on your terminal device and transmitted by it to our server. You can therefore configure the processing of data and information using cookies yourself. You can configure your web browser settings to refuse third-party cookies or cookies altogether. In this context, we would like to point out that you may not be able to use all functions of our website properly. In addition, we recommend regular manual deletion of cookies and your browser history.

Further functions and offers of our website

In addition to the aforementioned informational use of our website, we offer various services that you can use if interested. For this purpose, it is generally necessary to provide further personal data. We need this data to provide the respective service. The above principles for data processing apply.
In some cases, we use external service providers who have been carefully selected and commissioned by us to process this data. These service providers are bound by our instructions and are regularly checked by us. If personal data is passed on to third parties in the course of services that we offer together with partners, you can find more detailed information in the following descriptions of the individual services. If these third parties are located in a country outside the European Economic Area, you can find more detailed information about the consequences of this circumstance in the following descriptions of the individual services.

Making contact

If you contact us by e-mail, the personal data transmitted by you to us by your e-mail will be stored. Furthermore, we have a contact form on our website with which you can contact us. The data you enter in the input mask will be transmitted to us and saved.

  • email address

In addition, we collect your IP address and the time of sending. This data will not be passed on to third parties. The data will only be used to answer your questions.
The processing of the above personal data is used solely to process your enquiries. The processing of other personal data resulting from the use of the contact form provided on our website serves to prevent misuse and to ensure the security of our information technology systems.
This is also our legitimate interest in the processing of your personal data.
The data will be deleted as soon as we have finalized your enquiries. The additional personal data collected when using the contact form will be deleted after a period of seven days at the latest.
You can revoke your consent to the processing of your personal data at any time. If you contact us by e-mail, you can object to the storage of your personal data at any time. Please note that in this case your request cannot be processed further. You can declare the revocation or the objection by sending an e-mail to our e-mail address given in the legal notice.

Social Media Plug-ins

We use classic links (sharing URL) to share posts on Facebook, Twitter, Google+ and Xing. No content from external sites is included.

Google Analytics

We use “Google Analytics” on our website, a web analysis service of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as: “Google”). Google uses cookies, which are small text files placed on your device, to help the website analyze how visitors use the site. The information generated by the cookie about the use of our website is usually transferred to a Google server in the USA and stored there. If anonymisation of the IP address to be transmitted by the cookie is activated on the website (“IP anonymisation”), your IP address will be previously reduced by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website usage and providing us with other services relating to website and internet usage. Pseudonymous user profiles can be created from the processed data. The IP address transmitted when using Google Analytics is not merged with other Google data.
We use Google Analytics only with the activated IP anonymization described above. This means that Google will only process your IP address in abbreviated form. A personal connection can thus be excluded.
We use Google Analytics to analyse the use of our website and to continuously improve individual functions and offers as well as the user experience. By statistically evaluating user behaviour we can improve our offer and make it more interesting for you as a user. This is also our legitimate interest in the processing of the above data by Google.
You can prevent cookies generated by Google Analytics from being saved by making the corresponding settings in your web browser. In this respect, we would like to point out that in this case you may not be able to use all the functions of our website. If you wish to prevent the collection of data generated by the cookie and relating to your user behaviour (including your IP address) and the processing of this data by Google, you can download and install the web browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en.
In order to oblige Google to process the transmitted data only in accordance with our instructions and to comply with the applicable data protection regulations, we have concluded an order processing contract with Google. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the Privacy Shield Agreement concluded between the European Union and the USA and certified itself. By doing so, Google undertakes to comply with the standards and regulations of European data protection law. Further information can be found in the following linked entry: https://www.privacyshield.gov/participant?id=a2zt00000000001L5AAI&status=Active

Third party information:
Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Further information on data use by Google, setting and objection possibilities and data protection can be found on the following Google websites:

  • User conditions: http://www.google.com/analytics/terms/de.html
  • Overview of data protection: http://www.google.com/intl/de/analytics/learn/privacy.html
  • Privacy Policy: http://www.google.de/intl/de/policies/privacy
  • Use of data by Google when using our partners’ websites or apps: https://www.google.com/intl/de/policies/privacy/partners
  • Use of data for advertising purposes: http://www.google.com/policies/technologies/ads
  • Settings for personalised advertising by Google: http://www.google.de/settings/ads

Google Maps

We use the offer of “Google Maps” on our website, an online map service of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as: “Google”). This allows us to display interactive maps directly on the website and enables you to conveniently use the map function. By visiting our website, Google receives the information that you have opened the corresponding subpage of our website. Your IP address will be transmitted. This is regardless of whether Google provides a user account that you are logged in with or whether no user account exists. If you are logged in to Google, your information will be directly associated with your account. If you do not wish to be associated with your profile on Google, you must log out in advance. Google stores your data as usage profiles and uses them for purposes of advertising, market research and/or design of the website according to your needs. Such evaluation takes place in particular (even for unlogged-in users) to provide demand-oriented advertising and to inform other users about your activities on our website.
We use Google Maps to show you interactive maps from Google Maps to help you enjoy a better experience on our website. This is also our legitimate interest.
You have the right to object to the creation of these user profiles, for which you must contact Google.
Google has signed and certified itself under the Privacy Shield Agreement between the European Union and the USA. By doing so, Google undertakes to comply with the standards and regulations of European data protection law. Further information can be found in the following linked entry: https://www.privacyshield.gov/participant?id=a2zt00000000001L5AAI&status=Active
For more information about the purpose and scope of data collection and its processing by the plug-in provider, please refer to the provider’s privacy policy. There you will also find further information about your rights in this regard and setting options for the protection of your privacy: http://www.google.de/intl/de/policies/privacy.

Google Web Fonts

We use “Google Web Fonts” on our website, a service of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as: “Google”). Google Web Fonts allows us to use external fonts, so-called Google Fonts. When you access our website, the required Google font is loaded from your web browser into the browser cache. This is necessary so that your browser can show an optically improved representation of our contents. If your browser does not support this feature, your computer will use a default font for display. These web fonts are integrated by a server call, usually on a Google server in the USA. This transfers to the server the information on which of our Internet pages you have visited. Google also stores the IP address of your terminal’s browser. We have no influence on the extent and further use of data collected and processed by Google through the use of Google Web Fonts.
We use Google Web Fonts for optimization purposes, in particular to improve the use of our website for you and to make its design more user-friendly. This is also our legitimate interest.
Google has signed and certified itself under the Privacy Shield Agreement between the European Union and the USA. By doing so, Google undertakes to comply with the standards and regulations of European data protection law. Further information can be found in the following linked entry: https://www.privacyshield.gov/participant?id=a2zt00000000001L5AAI&status=Active
Third-party information: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001 Further information on data protection can be found in Google’s privacy policy: http://www.google.de/intl/de/policies/privacy
For more information about Google Web Fonts, visit http://www.google.com/webfonts/, https://developers.google.com/fonts/faq?hl=en-GB&csw=1 and https://www.google.com/fonts#AboutPlace:about

Hotjar

We use “Hotjar” on our website, a web analysis service of Hotjar Ltd, Level 2, St Julian’s Business Centre, 3, Elia Zammit Street, St Julian’s STJ 1000, Malta (hereinafter referred to as: “Hotjar”). Hotjar uses cookies, i.e. small text files that are stored locally in the cache of your web browser on your terminal device and which enable an analysis of your use of our website, as well as a so-called tracking code. The cookies used by Hotjar are stored on your terminal for different lengths of time, partly only during your visit, partly 365 days. The information collected in this way is transmitted to Hotjar on a server in Ireland and stored there. The tracking code collects the following information:
Device-dependent data collected by your device and your web browser:

  • IP address of your terminal (collected and stored in an anonymized format)
  • E-mail address, including your first and last name, if you have made it available to us via our website
  • Screen size of your terminal
  • Device type and browser information
  • Geographical data (country only)
  • Language to display our website
  • user interactions
  • Mouse commands (movement, position and clicks)
  • keystrokes

Log data that is automatically used by our server when using Hotjar:

  • Referring domain
  • Visited websites
  • Geographical data (country only)
  • Language to display our website
  • Date and time of access

Hotjar uses this information to evaluate your use of our website, to create reports on its use and to provide other services in connection with the evaluation of our website. Hotjar also uses third party services (e.g. Google Analytics and Optimizely) to provide its services. These third parties may store or otherwise process information that your browser transmits when you visit our website (including your IP address).

We use Hotjar to analyze the use of our website and to continuously improve individual functions and offers as well as the user experience. By statistically evaluating user behaviour we can improve our offer and make it more interesting for you as a user. This is also our legitimate interest in the processing of the above data by Hotjar.
You can prevent the installation of cookies by deleting existing cookies and deactivating the storage of cookies in the settings of your web browser. Please note that in this case you may not be able to use all functions of our website to their full extent. You can also prevent Hotjar from collecting the data by setting an opt-out cookie on the following linked website: https://www.hotjar.com/opt-out. Please note that this setting will be deleted if you delete your cookies.

Third Party Information:
Hotjar Ltd, Level 2, St Julian’s Business Centre, 3, Elia Zammit Street, St Julian’s STJ 1000, Malta. For more information on how Hotjar uses your information, how to opt out, and how to protect your privacy, please visit the following Hotjar website: https://www.hotjar.com/privacy